NAME_________________________________________________________________________
FINAL EXAM Organizational Behavior Graduate
CHAPTER 8
1. A Group Behavior is defined by the organization's structure with designated work assignments có lập tasks.
2. Which one is NOT a type of Formal Group?
3. ______________________ Is defined as a defined position or rank given Socially to groups or group members by others.
4. _______________________ Are natural formations are groups in the work environment có trong response to the need for social contact.
5. _____________ Are the set of expected behavior patterns attributed to someone occupying a given position in a social unit.
6. Voluntary behavior violates the significant organizational norms có and, in doing so, threatens the well-being of the organization or is called___________________________ nó members.
7. The best size for a group action is more effective __________________.
CHAPTER 9
8. How has the use of team Managerial flexibility AFFECTED?
9. What kind of team is made up of 10 to 15 employees who thực highly-related or interdependent jobs, and takes on many of the former supervisors ask for their Responsibilities of planning and scheduling như of work, assigning tasks to members, Collective control over the pace of work, making operating Decisions, taking actions on problems, and working with suppliers and customers table.
10. Which is NOT a type of cross-functional teams?
11. Members of effective teams trust each other and ask for their trust cũng ______.
12. To limit social loafing, a team shouldnt ___________________.
13. To thực well as team members, cá Phải openly and honestly thể ___________, to confront and resolve conflicts Hiệu.
14. Teams are not always the answer vì chúng the individual coal _______ take more work.
CHAPTER 10
15. _____________ is converting the symbols and language thought Into.
16. One of the Advantages of oral communication is và không ______________.
17. The space the between two people truyền is _________________.
A. culturally quyết b. always the same limited
18. An informal network of communication is gọi _________________.
19. ___________ Is a process of Organizing and distributing the organization's Collective wisdom than the right information gets to the right at the right time người
20. Which one is NOT a barrier of những to communication?
21. Semantics means again _________________.
CHAPTER 11
22. ___________________ is the ability to Influence a group Toward the Achievement of a vision or set of goals
a. 23. _________________ is "A Certain security quality of the individual personality, by virtue of mà he or she is set apart from Ordinary People as endowed with supernatural and Treated, superhuman, or at specifically exceptional powers or qualities nhất.
24. ___________________ Those Who Are Leaders motivate or ask for their guide in the direction of followers established goals by Clarifying the role and task requirements.
25. The key component of emotional intelligence for Leaders vẻ to be __________.
26, Which is NOT an effective way a leader's effectiveness To improve acc to Fielder?
27. What is the biggest danger for a charismatic leader?
28. To Identify a strong potencial leader, a company shouldnt ___________.
29. The proper match of the leader is critical for effectiveness to ________.
CHAPTER 12
_______ IS 30. That one person has a capacity to Influence the behavior of another than in accordance là other Acts with the first person's wishes.
31. ____________ Power is wielded as a result of Influence Expertise, special skill, or knowledge.
32. A (n) ____________ is an informal group bound together by the active pursuit of a single issue.
33. Favors, doing something nice for someone else to tăng likeability, is one way of _________________.
34. Minimizing dependence on the her của others is one way to tăng ________.
35. Avoid using other tactics _______ and result in resistance có and resentment in others to be a powerful leader.
CHAPTER 13
36. Conflict nên viewed not as an isolated event, but as an activity with Causes Ongoing, ___________, and Resolutions.
37. In the ______ view, Conflict is Harmful and needs to be avoided.
38. _____________ Support the goals of the conflicts and Improve ITS group performance: it is Constructive.
39, The visible stage of Conflict is gọi ________.
A. i
40. Group effectiveness being reduced is an indicator of ___________________.
41. ___________ Is a process two or more parties chứa exchange Goods or services and agree on the exchange thử rate for add.
42. _________ Is the type of bargaining operates under the assumption có one or more Settlements can create a win-win solution.
43. The cultural context of negotiation significantly influences all BUT ________
15 CHAPTER
44. A system of shared meaning by members có giữ distinguishes the organization from other_____________
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