The customer is the goal of every business. So the Americans call the customer is the boss, is King, and the Japanese also call the customer is God. Customers who bought products or services of the company is a part of the external environment. So, the executives at Vinashin must ensure that his employees produce items that fit the needs and tastes of customers. The administrator must make its employees understand that no client is no longer in business, and they no longer have the opportunity to work. Want to be aware of that, the duty of the administrator and of the whole company is generally must know the personnel management in an efficient manner-means the synthesis of many elements and not merely a salary and benefits, or wage increases.
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