A bright, talented and ambitious IT support technician with a strong technical
background who possesses self-discipline and the ability to work with the
minimum of supervision. Having exposure to a wide range of technologies & Able
to play a key role in diagnosing hardware and software problems and to Ensure
quality solutions meet business có Objectives. Possessing a good team spirit,
deadline orientated and having the ability to Organise and present complex
solutions and accurately Clearly.
Looking for a suitable IT support technician position with a successful and
dynamic company offers room for Progression có. Responsible for the installation and maintenance of IT Including equipment (but not restricted to) printers, scanners, X-terms and workstations. Supporting Customers using remote access technologies and cũng by visiting client sites. Responsible for taking incoming calls & logging & Providing Efficient customer support for all issues relating to 1st Line Servers, Desktops, Laptops and peripherals. Supporting over 800 users & IT on average 40 calls a day answering. Duties: experience supporting end users (70 users) supports users to answer 200 calls average 1 day
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