to provide accurate informationSometimes you are faced with a question that you may not know the answer. Is a professional guide you will find the solution to that situation. And that was how important to forward the correct information for your customers. If you don't know the answer to a question, you should give the customer the source documents that are relevant they will find address questions from it, or even better, make a note of your question and ask for their contact information, then you can give them an answer after conducting research. This will help you enhance your reputation, provide excellent customer service, and at the same time, can help you acquire new knowledge for themselves.
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