1.1 in case of quality and procedures are not consistent with the provisions of this contract, invoice or order, or any damage because of the quality, party B has the right to complain to A Party on the basis of the certificate, certified by the inspection reports released by State authorities can function and be agreed by both parties, CCIB (Check HóaTrung National Bureau) in the territories of the Parties B within 30 (thirty) days after the row of ports, party B should complain about the quality of the product within 15 (fifteen) days from the date the contract representative or of the person who represented the contract authorized by the two sides signed the minutes of delivery However, except in the case of a complaint be held responsible by the shipping company or the insurance company. Within 15 (fifteen) days after receiving the notice of complaints from Party B, party A will send a notification email to the side B of the proposal to solve the problem.
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