The satisfied or satisfied after the purchase will affect the next promising time. If the customer satisfaction with the product, they will:-Extending the loyalty-Buy products more often-Advertising on the good side of the product for those around-Interested in the quality of products is more interested in the priceWhen customers do not achieve satisfaction in the product, they can have the following response-The complaint directly to the place where they bought the product.-do not buy the product again.-Complain or notify your friends relatives about the product.Therefore, companies need to provide the following information when selling to their customers. We can use a form of sales and advertising directly to consumers claiming that they were the right choice.
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