When guests come to the hotel, the

When guests come to the hotel, the front desk should do the following steps:
+ Hello, using these questions as good morning sir/madam, how can/may I help you?
+ Identify types of guest:
-If there was reservation then ask voucher to your name/company name, guests who have booked. Search your computer for this test existed or not.
+ If on the existence of reservations menu then the receptionist needs to repeat time information for stay from day to day, special services have put such as lunch, dinner at the restaurant, the hotel's tour, car rental ... to avoid misunderstanding.

Kết quả (Anh) 2:

When guests come to the hotel, the front desk so sau shouldnt steps:
+ Hello, good morning using những questions presented as sir / madam, how can / unfortunately I help you?
+ Identify types of guest:
-If there was reservation then ask voucher to your name / company name, guests who have booked. Search Your Computer for this test existed or not.
+ If on the Existence of reservations menu then the receptionist needs to repeat time information for stay from day to day, special services have put như lunch, dinner at the restaurant, the hotel's tour, car rental ... to avoid Misunderstanding.