Responsible for managing operations

Responsible for managing operations at the Center for Customer Care:

- Develop workflow Center Customer Care

- Professional training, coaching skills Customer Care.

- Construction of the call center system to serve the customer care efficiency

- Manage customer care department, solved, directly handled complaints situations, the customer complains.

- Planning and implementation of customer care programs, birthday, VIP cards.

- Collect, statistical information and customer reviews, coordinating the marketing department made in implementing the deals and incentives.

- Perform telesales services for each promotion by companies deploy (build scripts appropriate calls, statistics and evaluation results of ...).

- Surveys and statistics customer reviews on product satisfaction and service provided by the company.

- Coordinate construction process and implement sales services sales for businesses.

Kết quả (Anh) 1:

Responsible for managing operations at the Center for Customer Care:-Develop workflow Center Customer Care-Professional training, coaching skills Customer Care.-Construction of the call center system to serve the customer care efficiency-Manage customer care department, solved, directly handled complaints situations, the customer complains.-Planning and implementation of customer care programs, birthday, VIP cards.-Collect, statistical information and customer reviews, coordinating the marketing department made in implementing the deals and incentives.-Perform inbound services for each promotion by companies deploy (build scripts appropriate calls, statistics and evaluation results of ...).-Surveys and statistics customer reviews on product satisfaction and service provided by the company.-Coordinate construction process and implement sales services sales for businesses.

Kết quả (Anh) 2:

Responsible for Managing operations at the Center for Customer Care:

- Develop workflow Customer Care Center

- Professional training, coaching skills Customer Care.

- Construction of the call center to serve the customer care system efficiency

- Manage customer care department, Solved, trực Handled complaints Situations, the customer complains.

- Planning and an implementation of customer care programs, birthday, VIP cards.

- Collect, statistical information and customer Reviews, coordinating the marketing department made in Implementing the deals and Incentives.

- Perform telesales services for each promotion by companies deploy (build scripts the appropriate calls, statistics and evaluation results of ...).

- Surveys and statistics on product satisfaction and customer Reviews service provided by the company.

- Coordinate construction process and implements sales services sales for Businesses.