is defined as the total of all customer value for a business born during the relationship-customer business exists.
Because we can not know exactly how each relationship DN-Client lasts long period, it is often taken relative time period is 12 or 24 months. This leads to what you'll hear comments like, "The value of this customer lifecycle in 12 months (or 24 months) is the X co"
Pareto's Law states that for any events occurred, will have 80% of the impact / influence the main cause of 20%. When applied to electronic commerce, which corresponds to 80% of the profits of a business born from 20% of customers. Maybe not the exact ratio of 80/20, but still need to confirm that there will be groups of customers to bring profits many times greater than the other groups. The customer found the group "almighty" This is extremely important for your business
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