Fourth hurdle in communication skills: lack of experienceThe longtime employees, also known as "the elders" in a field, they will expand in communication. By, they have the experience to resolve and for every situation that occurs regardless of good, bad, very, hard. In contrast, with the new staff, they have so little real experience. So, before the cases are difficult to render them dont know how to do and where to start. This is also why many public offices concerned to communicate.
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