With web design pattern of traditional e-commerce B2C (Business-to-Customer) before, customers only need to place orders through e-commerce web tuhoac via smartphone is able to purchase the goods. However, this model of e-commerce companies have invested heavily in the type and quantity of goods, warehousing and delivery (logistics). That's not to mention the huge investments in the design and operation of web sites, production photos, online advertising with Google, Facebook ... And not every company can invest up to Thus, they also have to take into account their economic effects. Therefore, the exchange model of e-commerce (e-commerce Marketplace) was born.
The e-commerce site is the largest and Lazada Zalora applied this model quite early, they started building trade website B2C e-commerce integration services and simplify the purchasing operations, especially security of customer information better. From there, they gain the trust of consumers.
eCommerce marketplace modeled their Marketplace "parasite" on the website's online retail B2C model, they take advantage of the traffic, a large number of customers and existing resources. The model has many advantages Marketplace surpasses traditional B2C model. It is reducing investment costs by the orders, the new company contact supplier for packaging and delivery; optimization methods shopping and good management of working capital. The invoice for the customer is the responsibility of the supplier and this has always been clearly defined binding contract between e-commerce companies and suppliers. Second, operating in parallel with the model B2C e-commerce companies to take advantage of resources available to process orders and complete support service providers such as operators (operations), producing images ( production), transport (logistics), customer service (customer service) ... These processes usually are the same in both models and B2C Marketplace. Next, through collaboration with suppliers, e-commerce companies to diversify sources, categories, thereby reducing the cost to purchase and cost of goods sold. And finally, the model always Marketplace gross margins from higher service fee calculated as a percentage of the transaction value. Because of this advantage, but also Zalora Lazada and commitment to invest heavily in Marketplace. These advantages are fully utilized in the phase called contribution. Revenue and number of orders from Marketplace Lazada always Zalora and monthly growth rate of two or more numbers, and account for a significant percentage of total revenue. With Marketpalace model, the supplier also has the advantage certain to be the e-commerce company branding and bring products closer to consumers. E-commerce companies as intermediaries, the bridge between sellers and buyers.
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