Step 1: GreetingGoodmorning, Mr. An

Step 1: Greeting
Goodmorning, Mr. Anderson. How are you today?

Step 2: Ask for guest’s name, room number and room key

Step 3: Inform housekeeping department and get guest’s feedback for the stay
How was your stay with us, sir?
Is everything up to your satisfaction?
Do you have any suggestion/recommendation for us to improve our service?

Step 4: Review account with guest and print out the receipt

Step 5: Settle the payment

Step 6: Offer assistance

Step 7: Thank guest for stay and invite to return
Thank you for staying here with us. We are looking forward to serving you in a near future, sir.
Step 8: Offer assistance

Step 9: Update information

Cảm ơn vì những lời khen
Tôi muốn có thời gian nghỉ ngơi
Tôi nghĩ nó có thể giúp bạn thoải mái hơn
Điều hòa không hoạt động vào đêm đầu tiên

Kết quả (Anh) 2:

Step 1: Greeting
Goodmorning, Mr. Anderson. How are you today?

Step 2: Ask for the guest's name, room number and room key

Step 3: Inform housekeeping department and get feedback for the guest's stay
was của stay with us How, sir?
Is everything up to your satisfaction?
Do you have any suggestion / recommendation To improve our service for us?

Step 4: Review with guest account and print out the receipt

Step 5: Settle the payment

Step 6: Offer type assistance

Step 7: Thank guest for stay and invite to return
Thank you for staying here with us. We are looking forward to serving you in a near future, sir.
Step 8: Offer type assistance

Step 9: Update information

Thank you for the compliment
I'd have time to rest
I think it can help you more comfortable
operating Air conditioning on the first night

Kết quả (Anh) 3:

Step 1:greetingGoodMorning, Mr. Anderson. How are you today?Step 2: ask for the guest's name and room number, the key to the roomStep three: inform the housekeeping department and get the feedback for the guest's stayHow do you stay with the United States, sir?Is everything to your satisfaction?Do you have any suggestions / recommendations to improve our service in the United States?The fourth step: review the account with the guest and print out the receiptThe fifth step: payment settleStep 6: for assistanceStep 7: to thank the guests for their stay and the return of the invitationThank you for staying here with us. We would like you to move forward in a near future for the great service, sir.Step 8: for assistanceStep 9: update informationThank you for your complimentI want to have time to take a breakI think it will make you more comfortable.Air conditioning does not work the first night