Currently, one of the few MB is the early Vietnam Bank applies the system of international quality standards with more effective management tools such as quality management system according to ISO 9001 standards, applying Lean Six Sigma methods (System of tools and strategies to improve the operation of the business) into the design process works , business processes.MB also has investment and gradually improve multi-channel communication systems to convey timely information, creating high unity in action from Headquarters to the branch system towards serving customers with the best quality. The database of the MB are focused, step-by-step system.Also practical in the trading Room (PGD) Hoang Dieu-VietinBank, PGD was recently awarded good practice 5S. This is also the first PGD in the banking system was awarded certification to practice good 5S: clean more beautiful, more convenient, more satisfied customers ...-See more at: http://www.sggp.org.vn/kinhte/tugioithieu/2015/3/377794/#sthash. 2aJDEkkM. dpuf
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