IV. Conclusion
We have the model written as y = AX1 + bx2 + CX3 With:
y: number of visitors
x1: the friendliness
x2: Quality of Service
x3: the return of visitors
According to the data was statistically lower here I have the equation: y = 0,362x1 - 0.051x2 - 0.159x3 Based on the data table we find the friendliness (x1), quality of service (x2) and the back (x3) can not be analyzed for high reliability (-significance> 0.05) With the friendly x1 and y is the number of guests, if x1 y increase, the 0108 will be reduced, because the friendliness of the people of Danang before and after the shipwrecked remains cao.Ho always gives guests satisfaction and prove that the sinking of the boat on the Han river is only a sudden accident happened. Before the sinking of the boat the friendliness of the people of Danang is expressed through hospitality, helpful tourists, ready to deal with the questions of visitors about tourism landscape in Danang as well as places that tourists want den.Ngoai out, after the sinking of the boat, the friendliness of the guests also clearly expressed than through the anxious concern for guests both physically and mentally for the loss that visitors must go qua.Vi so friendly levels of Danang people is also an important factor affecting the number of visitors to Danang. (But the reliability of the results should not high because-significance> 0.05 should not be analyzed here is the exact relationship between the two variables.) The quality of service is x2 and y is the number of guests, if x2 y increase 0161 times, but also will increase the reliability of the results should not high because-significance> 0.05 should not be analyzed here is the exact relationship between the two variables. With the return x3 guests and y is the number of guests, if x3 0114 times increase the number of visitors will increase. One of the reasons affecting the return of tourists is in terms of price, quality of service, the introduction of friends through the website. Service quality despite high reliability as a result of the survey, but it's a problem to be addressed when it comes to the back of the hotel, as good quality of service will make guests satisfaction of tourism products they used. About the price. visitors will often use these services as well as tourism product in line with its budget, so to consider the price of the product or service is also a matter of concern because the price is expensive visitors will not have the ability to spend and can not pay for the product or service you want to use. This creates for visitors deliberation when choosing a product and service, as well as the return of tourists in front of unstable prices. After the sinking of the boat in the Han River, shows that although errors in technical matters but the quality and price of these products and services is also quite stable than before. This makes visitors feel more confident and look of visitors about the quality of service has also changed significantly. But the elements that make the number of visitors decreased despite the increase it's back to the introduction, spread by friends, relatives, cousins on social networking sites such as Tripadvisor, ... The web site makes tourists who intend to return to Da Nang will panic more information about the tourist resort in Danang and the hotel also has a couple of trips canceled due to distrust of the destination they chose ago make the number of visitors to Danang reduced. (but the reliability of the results should not high because-significance> 0.05 should not be analyzed here is the exact relationship between the two variables.) Korea Verdict: After sinking boat in Danang has made tourism become more diminished in recent times because of the number of domestic and foreign visitors to this little place. Partly because tourists distrust about the quality of services in Da Nang and they think the poor quality of new services such incident. The other part is due to external factors impact on such expensive price, harsh climate, marine environmental pollution, ... This is and will be a major threat for Da Nang tourism without take measures to restore and improve the quality of tourism services. value Thread: this article helps improve the quality of tourism services in Da Nang. Restore the confidence of tourists through the friendliness, the hospitality of the people of Danang. In addition, measures taken to curb radical elements degrade number of tourists as well as perfecting the problems that previous shortcomings Da Nang City has suffered. Post also dismissed the mixed opinions affect
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