Customer loyalty not only depends on the brand but also the quality of product and customer serviceI totally agree with this viewFirst, the brand is certainly a factor that affects the customer's loyaltyA strong brand will have the ability to attract and connect with customers. The brand essence is built by reputable, quality, history and beliefs with respect to the product, or is the unique differences of that product in the market. Customers are viewed as loyal as they tend to buy more products of a brandThe quality of a product is the deciding factor was the return of the client
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