Customers is a prerequisite for the Bank to survive and grow. The Bank's clients compared to other industries the big difference is that customers of the Bank plays two roles as providers (depositors) and clients (borrowers). The banks currently are competing fiercely with each other, the banks maintain and continuously improve the quality of service to meet the needs of customers in the best way. The banks are attracting more new customers and retaining the old clients.So, factor to move the client's industry
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