By now, the learning process progressed very smoothly Dag. I found communication skills and develop my interaction through group work. The initial knowledge about customer service, I learned how to behave and treat with the customer. Since then, I realized the shortcomings of their skills in working time in Vietnam. That is communication, problem-Solved and manage skills. I expect to be further hone these skills in the near future to develop my professional skills.
In the program the first time, I have participated in some group work and group project with other members of the class. Most activities are working with groups of people with many different outdoor scenes, with members coming from many parts of the world. In the process of work, I had the opportunity to know more about the cultural characteristics and traditions of many countries such as Russia, Finland. The team members are working very actively and effectively. Interactive skills and my communication is improved in that time. In the Tutorial and group assignment, we focus again and figure out how to write general comments and decisions each segment as well as in the post. We divided into small standard and each team member will assume a standard, post and search-related sources that section. Then we gathered all general bug fixes and improved. In Pohtimolampi group work, we gathered to search for topics and give an opinion on the organization of the event. Opinion of everyone are heard and included in the content of the program. Then we assigned roles for each member of the group, from preparation of the shopping, preparing speeches and decorations. The team members are participating enthusiastically and seriously. From there we successfully held our first mini event. In Arctic group work, our job is to create an information package on a country, from which to learn about cultural values, communication styles, as well as customer service expectation. 4-person working group, and we made a presentation in 10 minutes. We therefore decided to focus back to work and ways of working. After looking for basic information about the country, we continue further analysis on the cultural values and find out why and what travelers desire in that country when deciding to travel to Section Finland.
in all group work and assignment, the amount of work for each member of the team is the same. We divide the work as well as role-based capabilities as well as the strengths of each team member. Therefore all members are
đang được dịch, vui lòng đợi..