Guest - consumer decides to develop tourism in Hanoi. Customer satisfaction after the tour is the most important measure to evaluate tourism brand reputation of Hanoi. To promote the value of natural resources and Humanities in Hanoi a specific tourism products meet the highest desire of tourists demanding subject Hanoi tourism management must be directed to the expectations of hotel is convenient, comfortable, hygienic, safe and courteous. Hanoi hotel experience not only admire the landscapes, unique folklore that they want to get more experience and other safety and security, especially during the trip toan.Trong they need to be satisfied the demand for food, housing, transportation, recreation, entertainment, shopping, communication, security and safety and other needs ... The quality of the tourism product chain, depending on the supplier Capo Hanoi. Chain Hanoi tourism product quality standards means that the composition of the chain of tourism products to meet consumer expectations of tourists visiting Hanoi.
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