If customer provides biological sample inadequate quality, the company will request additional samples without additional charge, however if this is still not enough additional samples for testing or provide samples after 3 months from the date of the notice, then the next supplement form customers will pay moreIf biological samples you provided insufficient quality, we will ask you to provide additional fees, however if the second offer not enough of our requirements or time lasts more than 3 months from the date of notification, the next supplement form you incur additional charges
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