Step 1: GreetingGoodmorning, Mr. An

Step 1: Greeting
Goodmorning, Mr. Anderson. How are you today?

Step 2: Ask for guest’s name, room number and room key

Step 3: Inform housekeeping department and get guest’s feedback for the stay
How was your stay with us, sir?
Is everything up to your satisfaction?
Do you have any suggestion/recommendation for us to improve our service?

Step 4: Review account with guest and print out the receipt

Step 5: Settle the payment

Step 6: Offer assistance

Step 7: Thank guest for stay and invite to return
Thank you for staying here with us. We are looking forward to serving you in a near future, sir.
Step 8: Offer assistance

Step 9: Update information

Cảm ơn vì những lời khen
Tôi muốn có thời gian nghỉ ngơi

Kết quả (Anh) 1:

Step 1: GreetingGoodmorning, Mr. Anderson. How are you today?Step 2: Ask for guest's name, room number and room keyStep 3: Inform housekeeping department and get guest's feedback for the stayHow was your stay with us, sir?Is everything to your satisfaction?Do you have any suggestion/recommendation for us to improve our service?Step 4: Review account with guest and print out the receiptStep 5: Settle the paymentStep 6: Offer assistance Step 7: Thank the guest for the hotel stay and invite to returnThank you for staying here with us. We are looking forward to serving you in a near future, sir.Step 8: Offer assistance Step 3: Update informationThanks for the complimentI want to have time to rest

Kết quả (Anh) 2:

Step 1: Greeting
Goodmorning, Mr. Anderson. How are you today?

Step 2: Ask for the guest's name, room number and room key

Step 3: Inform housekeeping department and get feedback for the guest's stay
was của stay with us How, sir?
Is everything up to your satisfaction?
Do you have any suggestion / recommendation To improve our service for us?

Step 4: Review with guest account and print out the receipt

Step 5: Settle the payment

Step 6: Offer type assistance

Step 7: Thank guest for stay and invite to return
Thank you for staying here with us. We are looking forward to serving you in a near future, sir.
Step 8: Offer type assistance

Step 9: Update information

Thank you for the compliment
I'd have time to rest

Kết quả (Anh) 3:

Step 1:greetingGoodMorning, Mr. Anderson. How are you today?Step 2: ask for the guest's name and room number, the key to the roomStep three: inform the housekeeping department and get the feedback for the guest's stayHow do you stay with the United States, sir?Is everything to your satisfaction?Do you have any suggestions / recommendations to improve our service in the United States?The fourth step: review the account with the guest and print out the receiptThe fifth step: payment settleStep 6: for assistanceStep 7: to thank the guests for their stay and the return of the invitationThank you for staying here with us. We would like you to move forward in a near future for the great service, sir.Step 8: for assistanceStep 9: update informationThank you for your complimentI want to have time to take a break