dear sirMy husband and I have recen

dear sir
My husband and I have recently returned from one of your Golden Group holidays in Tunisia.

We chose this holiday in preference to many others as we were assured both in the brochure and by your agency staff that this particular package catered for retired couples like ourselves. We understood that our specially organised activities would be run by mature friendly host. However on arrival at our destination we were met by a very youthful rep who very curtly told us

that there were only two other people on the golden group package and that, as a result, we could join in the activities organised foretlrergroups or fend for ourselves. Since our tastes do not include hard rock or late-night pub crawls we asked to be moved to another hotel. We were told that if we did this it would have to be at our expense. As a result we decided to stay where we were and to organise our own entertainment.

Now that we have returned home we feel obliged to draw your attention to our deep

dissatisfaction with the service we received. Not only were we deceived by the information in your brochure but we were not preperly treated by your staff in the resort

We hope that this matter will be rectified to our satisfaction in the near future and look forward to hearing from you shortly.

Yours faithfully

Katherine Hopper

Kết quả (Anh) 2:

dear sir
My husband and I have one của Recently trả from holidays in Tunisia Golden Group. We chose this holiday as in preference to many others we were ASSURED in the brochure and by cả bạn có this agency staff catered for retired couples Particular package like Ourselves. We understood our có would be trembling specially Activities Organised by mature friendly host. On arrival at our destination Tuy nhiên we were met by a rep who very curtly Youthful very Told Us That There were only two golden group Other People on the package and that, as a result, could join in the hoạt chúng Organised foretlrergroups or fend for Ourselves . Since our tastes do not include late-night hard rock pub crawls or chúng Asked moved to another hotel to be. We were Told That If We did this it would have to be at our expense. As a result decided to stay chúng where we were and to Organise our own entertainment. Now that WE HAVE trả home feel obliged to draw của chúng attention to our deep dissatisfaction with the service received chúng. Not only deceived by the information là chúng in your brochure but we were not preperly Treated by staff in the resort của có We hope this matter to our satisfaction Will Be rectified in the near future and look forward to Hearing from you shortly. Yours faithfully Katherine Hopper