I. General introduction about the commercial services company and travel Mix (Mix tourist) 1.1 formation and development of the company 1.2 the activity and the type of the basic product of the company. 1.3 organization of the company. 1.3.1 the diagram about organizational structure. 1.3.2 the mission functions of the Department in the company. 1.3.2.1 company Board of Directors. 1.3.2.2 operating room 1.3.2.3 Sales Office 1.3.2.4 accounting-General Administration 1.3.2.5 media room. 1.4 the development resources of the company 1.4.1 development resources 1.4.1 business capital development II. Status of business development and the effectiveness of the company's business Mix Tourist. 2.1 some business development measures and improve the effectiveness of the company's business Mix Tourist has been applied. 2.1.1 product policy. 2.1.2 ad promotion policy 2.1.3 distribution policy. 2.1.4 policy on price. 2.2 status of the company's business development Mix Tourist 2.3 performance status Mix company business Tourist. 2.3.1 status of development profits. 2.3.2 status understand the result of capital use 2.3.3 effective development attract III. Status and solutions to improve the quality of corporate travel programs Mix Tourist. 3.1 the measures which the company Mix currently apply to Tourist and improving the quality of tourist programs. 3.2 The typical travel programs the company's Tourist Mix. 3.2.1 domestic and inbound tourism. 3.2.2 outbound travel. 3.3 reviews about business development and enhance the quality of your company's travel program Mix Tourist. 3.3.1 the achievements attained. 3.3.2 restrictions exist should fix. The reality of business development and improving the quality of tourism programs in travel agency MixtouristI. General introduction about the commercial services company and travel Mix (Mixtourist)1.1 formation and development of the companyIn a modern society, accompanied the hustle of assesses, entertainment, convalescence is an indispensable requirements, this factor has contributed to major in the substantive labour power, renewable production. Tourism, recreation services and rapid development also from this cause. And Mix well established Tourist flow indispensable harmony.Founded on September 24, 2012, the Mix is specialized Tourist Organization and tour operator in the country, international and other travel services are customers, partners, agents believe. Along with a team of professional staff and the enthusiasm the company did not stop the efforts and strive to create products and services provide the most satisfaction for all visitors.Mix Tourist has always taken seriously the distribution regulation of salary, reward, regulation of securities. Besides investing in human resources development is also one of the important policies of the company. With so many ways, the company has had recruiting qualified personnel, high expertise from many different places. Parallel to it is the strengthening of internal solidarity, expand collaborate, create relationships with enterprises, companies and foreign travel. It is also the premise for the company to grow and expand the scale of business activities.Slogan: "a journey, exploring the unimpeachable" right from inception with the desire to give the visitors the impressive tour, unique, tailored for each customer. The company has many services can meet all of your travel needs with the comfort and freedom. Or to meet the increasing demand of customers the company has always had the policy of product diversification with many attractive tour schedule as the international tour, landtour tour. Besides, with the goal of "becoming a travel service provider is best for visitors", the company has always focused on product quality to bring satisfaction and gratification for domestic and foreign visitors.From inception to date the company has undergone many changes in the domestic economy as well as the effects of the economic crisis in the region. With the successes achieved Mix Tourist will increasingly grow further, bring more customers to the utility of the service as well as happy about the quality as the criteria.Name: JSC TRAVEL And COMMERCIAL SERVICES MIXMST/QĐTL/BUSINESS REGISTRATION: 0105801085Address: room 2001, building 137 Nguyen Ngoc Vu, CAU Giay, HanoiPhone: 0462814340Fax: 0462814341Email: info@mixtourist.com.vn Website: http://mixtourist.com.vn1.2 the activity and the type of the basic product of the company. Mix Tourist is the company offers the products of travel services and the services attached. In that Mix Tourist focuses on the creation of its products by combining two or more services in the same travel products to meet the growing needs of customers and making new products, creating differences in travel products.With the motto towards customers, securities and meet the increasingly diverse needs of our customers, we always try our best in the mission to serve the customers in order to create the most dedicated service. The present Mix Tourist are brought to customers the following products and services:-Organization of package tour in the country.-Organized tours in conjunction with conferences, workshops, events, fairs, exhibitions ... (Tourism M.I.C. E)-Provide the services of: Visa, passport, flight tickets, train tickets, car rental from 4 to 45 seats, hotel reservation in the country.1.3 organization of the company.1.3.1 the diagram about organizational structure. 1.3.2 the mission functions of the Department in the company.1.3.2.1 company Board of Directors.a. General Manager.Comprehensive responsible: interest rates, public debt, activity and the growth of the company before the Board of shareholders.Business plan short, medium and long term consistent with the market.Leader in the development of new customers, maintain and develop commercial relationships with existing clients. Directly involved in the development, the management of a number of important clients of the company. Control of financial issues, public debt, effective use of assets and resources of the company.Plan the personnel policy of the company to employee development. Coaching, training, management team development close to afford worked.Control all activities across the company through the intermediate management levels.b. the Executive Director.Executive Director, the assistance of the relevant workAssessment, reviewing the work in the scope of the relevant expertise are deliveredMonitoring, urging lower levels make the direction of the Director.Advice, consulting for the Director to have the decision-making baseUnder assigned to, authorized the Executive Director to conduct the company operations when the Director is absent and decided the work was assigned specific.Help control and Executive Director of operations of the company's functions through the activitiesReview, evaluate and control the deployment of production planning, business. General, consider, scrutinize the entire other activities such as HR, finance, legal ...General, reviews the operation of the function, General information relating to the Chief Executive have to base the decision. Join the construction of the policy and planning Assist the Director in time management and control of the work, including the work of the Organization, meet important customer.1.3.2.2 operating room Up program details, quote, single service package for sales. Looking for partners to provide reliable services (hotels, transportation, restaurants, ...) Search and selection of a team of collaborators. Latest contract services business has signed and committed with the customer Settlement reporting crew had sailed1.3.2.3 Sales Office Perform the function of introducing and promoting the product to the customer, get to know the brand. Perform the function of selling products to customers, simultaneously seeking profits for businesses Determine the direction of business. The format of the tourism product, the company simultaneously zoned customers that the company towards and can respond. Advised the Board of Directors of the business plan.1.3.2.4 accounting-General AdministrationOversee the Organization of management accounting in order to help the work of management, cost control, investment activity in the company in an effective manner, promptly.Oversee the Organization of accounting accounting, billing and control the implementation of the principle of financial management rules, internal:Ensure the correct implementation of the law and Vietnamese accounting standards on accounting and accounting reports.Make sure billing accounting activities, funds, public debt, ... done right, complete, timely, the response is required to use the money reasonably, regulated by the related partsKiểm soát việc tuân t
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