I think the first requests to become TVHK it is health. With the air environment on high, requiring the crew to the pressure of the environment. The new health and must be able to serve passengers in the best way. The second element, that is confidence and humility, so good communication can make good was the service trades. The third factor, that was the attitude. Attitudes with the client will determine the quality of service. Have you ever heard a sentence "you laugh really fresh to the light from my smile can spread to everyone". So, is a TVHK, always friendly, cheery to each when passengers stepped up to every flight, they all feel comfortable and pleasant with our services.
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