5 out of 30 people surveyed have problems using the site. Surprisingly all of the problems relate to the categories ' system. Two say it was due to the categories being confusing. The categories are different between the navigation menu and the homepage's below part. The categories also change from the homepage and the product page. To be more specific, when each heading in the navigation is hovered, the horizontal drop-down menu appears to show its subcategories. However, when each heading in the navigation is pressed to move on to the corresponding product page, the product page shows an additional menu that has another system of sub-headings. These include the subcategories of the main navigation menu. It would be better if the additional menu on these product pages were removed and all the categories got arranged in the navigation menu only. Moreover, it will be even better to shorten the list of the categories, as there is one person complains on the categories being too detailed that they really distract and confuse him. He agrees on the good functionality of the website, yet he wants to quickly browse and search, so the categories being simplified will save him much time.
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