I am writing this letter to complain about the service quality of hotels. I had to endure during my stay in your hotel. Everything in seems far different ad templates that I see. In the form of advertising that everything seems very good and luxurious. Our shuttle cars are very modern and comfortable. The room that we stay in very clean, airy and full of everything that we need. The longer you say people are very polite and considerate, we will be eating good food and clean. But the fact that everything was horrible, the cars are very old and cramped and no air conditioning, also serving badly. The worse thing is that the driver wasn't polite like what people have to say. You ought to adjust everything to solve what you've caused to us, beyond your job is business so it's very important.
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