Thank you for your feedback. We will learn from experience and try to improve. However, first of all, you mentioned the smell of dogs. We have only one dog at the reception. Never allow it to own me any room. Especially when you are lying on the floor rooms. That's impossible, because with its oversized body, we are very lazy dog in mobilizing up and down stairs. Besides, cleanliness is always our top priority. The staff always cleans 2 times. Moreover, with a fairly large number of visitors to the continuous, our room could not appear dirt or mold. Finally, about shower, water breakers Our system was installed shortly toilet doors with lights and hot water systems. Your problem may occur due to certain one guest accidentally switch off mistake though we had very detailed notes of each function of each switch. Anyway, we are very sorry and regret for having left a bad impression of you. We will continue to acquire and improve themselves over. Wish you happy trip.
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