Armstrong (2009) expressed that in an organization, to manage the performance of employees effectively, managers need to have some key skills related to goal setting, coaching, providing feedback and assess performance. In Total the company PepsiCo, the managers focus on training, coaching, provide feedback. The training organization directly to partners, all managers and leaders to make some of the knowledge and skills needed to achieve their objectives. Moreover, Coaching is an ongoing process that the Manager or leader will help their staff has extensive experience and skills in fact to resolve the problem, make a discover the answers for them and improve their performance (Haneberg, 2006). Most of the managers in the company PepsiCo has skill training and every manager has a different style of trainer to guide and support new thinking and make their employees more confidence with the ultimate goal of improving the performance of individuals, teams and entire organizations. Provide feedback is the final step in the training process, it is also important to PepsiCo management. To provide feedback to employees effectively, PepsiCo managers always ensure the timeliness. Skills in providing effective feedback to employees, PepsiCo managers help their employees build trust, positive behavior and encourage the management to create success for the organization.
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